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Lean Best Practices are Everywhere… Once You Learn to See Them

We are pleased to present this guest blog by Rick Berkey, Research Engineer II and Product Development Manager, as well as a campus Lean Facilitator. I recently purchased a lawn dethatcher online and...

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Defining and Creating Customer Value

At the heart of Lean is a focus on the customer and a spirit of continuous improvement. In this post, I want to discuss the concept of customer value. Many people think they have a firm grasp on the...

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Regular Leadership Huddles Produce Insightful Reflections

We are pleased to post this guest blog from Theresa Coleman-Kaiser, Associate Vice President for Administration at Michigan Tech. Auxiliary Services at Michigan Tech has a practice of a weekly...

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Lean at Girl Scout Camp

Time and time again I am amazed by the flexibility of lean and its endless applications outside of the office. It seems that no matter what sort of process I have going I can always improve it in some...

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Lost in Translation – The First Pillar

From a young age we were taught to obey our elders, use our manners, and present ourselves in an appropriate manner. As we got older, more detail was added. Saying “please” and “thank you” wasn’t...

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